Orders are prepared within 1–2 business days, then typically arrive within 2–5 business days once shipped — so most orders reach you within about a week of placing your order. You'll receive a tracking link as soon as your order ships. Orders over $50 ship free!

Yes — we offer free standard shipping on all US orders over $50. Your cart total will reflect this automatically at checkout.

Right now, CleanCraft Organics ships to U.S. addresses only. As a small, growing brand, we're focused on getting things right at home first — but international shipping is definitely something we're planning for down the road.

Once your order ships, you'll receive a confirmation email with a tracking number. You can use it to follow your package in real time.

We accept returns within 30 days of delivery on unused, unopened items. Please visit our Return & Refund Policy page for full details.

We're sorry to hear that. Please contact us within 7 days of delivery with a photo of the damage and we'll make it right — no questions asked.

Yes. If you'd like to exchange an item, please reach out to our team and we'll guide you through the process quickly and easily.

Yes. We use organic, plant-based ingredients in all of our formulations. Every product is crafted without synthetic fragrances, parabens, sulfates, or harsh chemicals.

Our formulas are designed with sensitive skin in mind. However, we always recommend performing a patch test before full application — apply a small amount to your inner wrist and wait 24 hours.

Absolutely. We are proudly cruelty-free. We never test on animals and work only with suppliers who share our ethical standards.

The full INCI ingredient list for every product is available on our Ingredients page. We believe in complete transparency — no hidden ingredients, ever.

As a general rule, apply products from thinnest to thickest consistency: cleanser → toner → serum → moisturizer. This ensures maximum absorption and efficacy.

Most of our products are formulated for daily use, morning and evening. Specific usage guidance is listed on each product page and packaging.

We recommend consulting your healthcare provider before introducing new skincare products during pregnancy or breastfeeding, as individual sensitivities can vary.

Our range is formulated to work across all skin types — dry, oily, combination, and sensitive. Each product page includes a skin type guide to help you find your perfect match.